Rolla
Posted June 2, 2026

IT Support Specialist

Gander Bay Credit Union · St. John's, Newfoundland and Labrador

On-siteFull-timeTechnology$55,000–$68,000/yr

Member-owned credit union with nine branches across Newfoundland.

About the role

First and second-line support for 140 staff across nine branches. You'll image machines, untangle printer mysteries, administer M365, and assist our infrastructure lead on network refresh projects. Banking experience not required — patience is.

What you'll do

  • Resolve tier 1–2 tickets across hardware and software
  • Administer Microsoft 365 and Active Directory
  • Maintain branch hardware and peripherals
  • Document fixes in the knowledge base

What you'll bring

  • 2+ years IT support experience
  • Solid Windows and M365 administration
  • Driver's licence (occasional branch visits)
  • CompTIA A+/Network+ an asset

What's in it for you

  • $55k–$68k
  • Defined-benefit pension
  • 35-hour work week
  • Banking perks